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"We Consistently
Offer Our Clients Lower Rates and
Costs
Than Banks and Credit Unions!"
At
LoanGal.com our goal is to create a legacy of highly satisfied
customers. The way we achieve our high level of customer service
is by providing our clients with low rates and unparalleled customer
service. When entrusting LoanGal.com with your home loan, you can
expect the following:
Guaranteed
closing costs:
We
guarantee our fees, the appraisal fee, and the lender fees to be exactly
the same as quoted on your initial consultation. The reason
we can guarantee these costs is because, as the lender, we have control
over these fees. Other closing costs are third party fees
including escrow fees, title fees, recording fees, and all other closing
costs. These fees vary depending on your specific situation.
A Good Faith Estimate including our fees, lender fees, and all other
recurring and non-recurring closing costs will be forwarded to you
within 24 hours of your application.
Return your emails within 24 hours: We
will return all your emails within 24 hours of receipt with the
information you requested. Emails sent on the weekend will
be returned by Monday morning.
Return your phone calls within 30 minutes or less: All
phone calls will be returned within 30 minutes from receipt.
Close your loan on time and without hassles: We
guarantee we will close your loan on time. Most importantly, we
will make the loan process extremely smooth and without any
hassles.
The best possible loan to fit your needs:
We
always look out for our clients best interests. We have access to
over 50 national banks and lenders and over 600 different type of loans
and programs available. Our job is to shop for the most competitive
rate and term that fits your needs, not ours.
Good Faith Estimate within 24 hours of your
application: After
we receive your completed loan application, we will forward a Good Faith
Estimate with all the fees associated with your loan. We make
every effort to quote third party fees as accurately as possible.
Thus, we are unable to guaranteed third party fees. However,
before you sign loan documents, we will go over the Final Closing
Statement to review all fees. The Final Closing Statement reflects
accurate figures for all recurring and non-recurring closing
costs.
Weekly updates:
We
believe in keeping our clients updated throughout the escrow
period. We will update you at least once a week. However,
we may be in touch with you more often if needed. In a purchase
transaction, we keep all parties involved, including the listing agent,
selling agent, and escrow officer, updated via fax.
Least amount of documentation for your loan:
We
understand how busy our clients are with their lives. We make
every effort to request the least amount of documentation from our
clients.
Ethical business practices without compromise:
We
take pride in our impeccable reputation in the lending industry.
We also treat each client with honesty and respect.
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